Legal notice

Terms of Service

Last updated: June 2, 2026

By accessing or using the ELVOR website, you agree to be bound by these Terms of Service. Please read them carefully.

1. General These terms apply to all visitors, users, and customers of ELVOR ("we," "us," or "our"). By placing an order, you confirm that you are at least 18 years of age.

2. Products We reserve the right to modify or discontinue any product at any time without notice. All product descriptions and prices are subject to change.

3. Orders & Payment We accept major credit cards and other payment methods available at checkout. Orders are confirmed only after successful payment processing.

4. Shipping Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.

5. Returns & Refunds Please refer to our Refund Policy for full details on returns and exchanges.

6. Intellectual Property All content on this site, including images, text, and logos, is the property of ELVOR and may not be reproduced without written permission.

7. Limitation of Liability ELVOR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law These terms are governed by the laws of the State of California, United States.

2. Privacy Policy（隐私政策）

Privacy Policy

Last updated: June 2, 2026

ELVOR is committed to protecting your personal information.

Information We Collect: Name, email address, shipping address, payment information, and browsing behavior on our site.

How We Use It: To process orders, send order updates, improve our services, and (with your consent) send marketing communications.

Data Sharing: We do not sell your personal data. We may share it with trusted third-party service providers (e.g., payment processors, shipping carriers) solely to fulfill your order.

Cookies: We use cookies to enhance your browsing experience. You may disable cookies in your browser settings.

Your Rights: You may request access to, correction of, or deletion of your personal data by contacting us at [your email].

Contact: [your email address]

3. Refund Policy（退款政策）

Refund Policy

We want you to love your ELVOR purchase. If you are not satisfied, we offer the following:

  • Returns: Items may be returned within 30 days of delivery, unworn and in original condition with tags attached.
  • Exchanges: We gladly exchange items for a different size or color, subject to availability.
  • Refunds: Approved refunds will be processed to your original payment method within 5–10 business days.
  • Non-returnable items: Final sale items and gift cards are non-refundable.
  • How to initiate: Contact us at [your email] with your order number and reason for return.

4. Shipping Policy（配送政策）

Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days.
  • Domestic Shipping (US): Standard 5–7 business days; Expedited 2–3 business days.
  • International Shipping: 10–21 business days depending on destination. Customs duties and taxes are the buyer's responsibility.
  • Tracking: A tracking number will be emailed once your order ships.